LaptopCheck™ · Getting ready

Don’t guess.
Know.

In one hour, a named Red Flagg™ Cyber Analyst goes through your laptop with you, line by line, and tells you exactly where you stand. Here is how the day runs.

60 minutes, live with your analyst You watch every single step Nothing changes without your OK
Before the day
1

Find yourself a quiet hour

Somewhere you can talk. Laptop charged and plugged in. Bring a family member along if you would like one there - they are welcome, and we will check you are happy for them to sit in.

There is nothing to install. The link we send sets the connection up for you.

Would rather get it out of the way early? Type teamviewer.com into your browser yourself and install it from there. Never from a link somebody sends you - including us. That is a habit worth keeping for life.
On the day
2

Be at your computer five minutes early

Laptop on, plugged in, email open. That is the whole job.

3

Watch for our email, right on the hour

At the exact minute your session starts, we email you a link. Keep an eye out for it - and check your junk folder if it has not landed within a minute or two.

4

Click it, and you are in

Your analyst is already waiting. From there it is a conversation - every finding, one at a time, in words that make sense. Ask anything. That is what the hour is for.

You will know who is coming

Your analyst is named, and you get that name before the day. Check it matches the person who introduces themselves. If it does not, end the session and tell us. A genuine analyst will never mind being checked - that is rather the point of us.

After your session

Your written report, next business day

Everything found, everything fixed, and anything left for later - written down so you have it. No jargon, no control numbers.

LaptopCheck™ Advanced

Your digital footprint, 7 days later

Your DarkWebCheck™ runs after your consult and is emailed to you 7 days afterwards - every known data breach your addresses turn up in, explained in order of what actually matters.

Safety is the whole point of us

We will never cold call you. We will never ask for your passwords. Not ever, by anyone, for any reason. If someone rings claiming to be Red Flagg™ and wants into your computer, it is not us.

Clicking a link in an email to open a remote session is exactly what a scammer would ask of you. So here is what separates us from them. Our link only ever arrives at the time of an appointment you booked and paid for yourself, and the analyst who appears will be the one we named to you. Never at any other moment, never anyone else.

If a password is needed at any point in the hour, you type it and your analyst looks away. We do not want it, and we never record it.

Unsure about anything at all? Stop, and ask us.
1800 930 329  ·  support@redflagg.com.au
We would always rather you checked.

What we keep afterwards

Settings, program names, and the email addresses you confirm are yours - held on your file so your next check can be compared against this one. Never the contents of your files, your emails, or any password. Nothing is sold and nothing is shared.

What you will need

  • Your laptop, signed in and plugged in
  • About an hour, somewhere quiet
That is it. We walk you through the rest.

Need to move your time, or something has come up? Call 1800 930 329 or email support@redflagg.com.au and we will shift it. No charge, no fuss.

If something feels off - check it with Red Flagg™. That’s what we’re here for.