Someone to call.
No judgement. No jargon. No rush.
If a message, an email or a phone call does not feel right, ring Red Flagg™ before you click, pay or reply. A Cyber Analyst will tell you whether it looks genuine or suspicious - and what to do next.
If you are wondering, that is reason enough to ring.
These are the calls we take every day. Not one of them wasted our time.
There is no charge to ask. We would far rather talk to you before anything happens than afterwards.
Simple, and human.
No apps to learn. No forms to fill in. You ring the Cyber Operations Desk and a person answers - the same desk that looks after our business and charity customers.
Sign up in five minutes
Over the phone or online. We take your details, explain how it works, and you are covered from that day. On Wrap Around we then ring you to set everything up properly, at your pace.
Ring when something feels off
A text, an email, a phone call, a letter. Whatever it is, send it over or read it out to us.
We tell you what to do
A Cyber Analyst checks it and tells you plainly whether it looks genuine or suspicious, and the next step.
Families often set this up for a parent and stay on the account themselves. You can ring us about it first, and we will talk you through it.
Call 1800 930 329Two ways to be looked after.
Billed monthly. No locked-in subscriptions. Cancel any time.
Protective
$14.99
a month plus GST - $16.49 including GST · 28-day free trial
For someone fairly confident online who just wants a second opinion before they act.
- 8am to 5pm, weekdays
- Phone support from a Cyber Analyst
- Phishing checks - any suspicious email or text, looked at by a person
- SafeText™ message checking
- A monthly note if your details appear in a breach
Wrap Around
$49.99
a month plus GST - $54.99 including GST · cancel any time
For families who want someone to actually step in, not just give advice over the phone. This is the full service - the same depth of cover we give business customers, done at your pace.
- 8am to 8pm, 7 days
- Everything in Protective
- Phishing support on anything - an email, a text, a phone call, a letter, someone at the door. CallerCheck™ included
- Your computer, tablet and phone checked every six months, with a Cyber Analyst, while you watch
- A full dark web report and a review call
- A password manager we set up and look after, and the extra login step turned on where it matters
- Everyday computer help - the printer, the tablet, a new phone, a password you cannot remember
- Training every three months - twenty minutes in plain English on what is going around right now, family welcome to join
- One family member kept in the loop, only if you want that
- If something does happen: we investigate, clean the device, speak to your bank and help you recover - with your own case manager
Not sure which one? Ring us and describe your situation. We will tell you honestly, even if the answer is the cheapest one.
One fee. Every resident looked after.
The village pays once and every resident is covered from day one - no sign-ups to chase, no resident left out because they did not get around to it.
Community Wrap Around
Quoted per village
Based on the number of residents
- Full Wrap Around cover for every resident
- Monthly dark web checks
- A quarterly visit - scam talk and computer help session
- Quarterly reporting to management
- A village manager dashboard and a basic family portal
- Priority welfare checks and newsletter content
- An on-site launch event
Community Complete
Quoted per village
Recommended for larger communities
- Everything in Community Wrap Around
- Everyday computer help for every resident
- A monthly on-site visit
- A family portal for each resident's family
- Monthly reporting to management
- Priority analyst assignment
Shall we have a chat?
Tell us what is worrying you. There is no charge for the conversation and no sales pitch - even if the answer is that you are fine as you are.